Windows Malware Removal Checklist
Use this as the short form of our longer guides when you are working on an actual infected machine.
Contain
- Disconnect the network if ransomware or data theft is suspected
- Stop entering credentials on the PC
- Note what changed and when
Clean
- Update the threat database and run a threat scan
- Quarantine detections and reboot
- Run AdwCleaner if there are ads, toolbars or redirects
- Review startup entries, scheduled tasks and services
- Reset browsers and check shortcut targets
- Escalate to Safe Mode with rootkit scanning if anything returns
Recover
- Change passwords from a clean device, starting with email
- Enable two-factor authentication
- Install Windows and browser updates
- Verify backups restore
- Run one more scan after 48 hours
Frequently asked questions
How do I know the PC is finally clean?
Two consecutive clean scans across a reboot, normal idle resource usage, and no recurrence of the original symptoms after a couple of days.
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